Following a nationwide IT system failure, planes were grounded at Eindhoven Airport for several hours.
A situation that caused the company to complain.
In a press release, the low-cost airline stated that it was forced to apologize to passengers due to “staff shortage“European Air Traffic Control (ATC) and”equipment failurefrom the Dutch air traffic control center, which took place on Wednesday, August 28.
The carrier’s management condemns the grotesque situation when “Delays associated with air traffic control in Europe have reached record levels,“Despite the fact that the number of flights is still down 5% compared to 2019, and strikes by French air traffic controllers have dropped sharply.
She goes further, reporting a sharp rise in air travel costs (21%) in Europe, when at the same time “staff numbers and service quality continue to decline“.
The situation is unacceptable for the company, it’s time to act.
“This time at the Dutch air traffic control center, this Wednesday, August 28, leading to the cancellation of 12 Ryanair flights since the beginning of the morning.
We apologize to our passengers for these repeated air traffic control failures, which are deeply regrettable but beyond Ryanair’s control.
We urge passengers to visit atcruinedourholiday.com and demand that the European Commission take urgent action to improve Europe’s ineffective air traffic control system,” said Neil McMahon, Ryanair’s chief operating officer.
The latter calls Ursula von der Leyen to action.
