Easy Vistaa French company that develops many solutions that help managers He – she To better manage its activities, which was announced on December 20acquisition For more than 90% of the shares of the OTRS Group. The remaining shares should be acquired through a voluntary takeover offer combined with a delisting process, followed by a “squeeze” procedure, i.e. a forced sale of shares held by minority shareholders.
ADP, Vinci and Goldman Sachs are among EasyVista clients
EasyVista, controlled by Eurazeo since 2020, offers its customers a range of… IT service managementOr remote support or even monitoring. “Our customers can manage oversight of their infrastructures and data centers, predict performance degradation risks, or analyze end-user satisfaction.”“, explains Patrice Barbedet, CEO of EasyVista and former Senior Vice President of HR Solutions atoracle.
The company also offers solutions for managing IT tickets or integrating new internal processes, such as welcoming new employees or office management. “For example, for Emeis (formerly-Europe(Editor’s note) Beyond the IT side, we manage the entry and exit of staff and equipment management in patient rooms.“, continues the CEO of EasyVista. It counts the company among its clients Abu Dhabi Police, Vincibut also Goldman Sachs or even Bank Unicaga Spanish.
Expand geographically and enhance its product offerings
OTRS, for its part, offers a suite Open source IT service management. In addition to its main product, the company is developing “Storm”, a software for orchestration, automation and incident response. Cyber security. Last year, the company achieved sales of €12 million in 56 countries, 55% of which were in Germany.
EasyVista is relying on this process to accelerate its international expansion, especially in Germany But also in South America and Southeast Asia, where OTRS has expanded. Across the Rhine, the IT Service Management (ITSM) market will represent €750 million. “Today, at EasyVista, we generate more than 50% of our business volume internationally, including 30% in the United States.”Trusts the CEO of the French company.
The company is also counting on this acquisition to reach more customers: “OTRS offers solutions similar to ours, but for smaller businessesour Patrice Barbedet. So the acquisition will allow us to have a different depth of market, because in France we focus on companies in SBF 120“. The OTRS brand will be retained.
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